Privacy Policy

Privacy Policy

Welcome to Cruz Home Restoration And Constructions (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of personal information when you visit our website, fill out forms, or otherwise interact with us:

  • Name
  • Email address
  • Phone number
  • Other information you voluntarily provide

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Communicate with you about your inquiries, projects, or other relevant updates
  • Send SMS communications if you have opted in
  • Ensure compliance with applicable laws and regulations

SMS Opt-In Terms & Disclosures

We value transparency in our communications. If you choose to provide your phone number, you may have the option to opt-in to receive SMS messages.

SMS Opt-In Terms:

By checking the box during sign-up, you consent to receive text messages related to our services from Cruz Home Restoration And Constructions. These messages may include updates, appointment reminders, promotions, or other important notifications.

  • Standard message and data rates may apply. Message frequency may vary based on your interactions with us.
  • You can opt-out at any time by replying "STOP" to any message you receive.
  • For assistance, text "HELP" or contact our support team.
  • For more details, please read our entire privacy policy.

Opt-Out:

You can opt-out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.

For assistance, text "HELP" or contact us at gcaconstructions@gmail.com

No Sharing of Phone Numbers:

  • We will not share or sell your phone number to third parties for SMS messaging purposes.

SMS Communication Policy – Cruz Home Restoration And Constructions

At Cruz Home Restoration And Constructions, we are committed to keeping our customers informed and up to date with important information regarding our construction and restoration services. Through SMS messaging, we provide timely updates, reminders, and exclusive offers to enhance your experience with us.



Types of SMS Messages You May Receive:

  • Appointment Reminders: Get notifications about upcoming consultations, project start dates, and follow-ups.
  • Project Updates: Stay informed on the progress of your construction or restoration project.
  • Service Notifications: Receive alerts about scheduled maintenance, repair services, or emergency assistance.
  • Exclusive Promotions & Discounts: Be the first to know about special deals and limited-time offers on our services.
  • Customer Support & Assistance: Get quick responses and assistance regarding your inquiries.


Message Frequency:

We strive to keep our messages relevant and valuable. Message frequency may be up to 6 messages per week across all numbers, depending on your project status, service requests, or promotional events.


Opt-Out & Assistance:

  • You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
  • For help or support, reply "HELP" or contact us directly at [insert contact email/phone].
  • Standard message and data rates may apply.

SMS Messaging Terms – Cruz Home Restoration And Constructions

START Message:
“Thank you for opting into SMS messages from
Cruz Home Restoration And Constructions. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.


STOP Message:
“Thank you for opting out of SMS messages from
Cruz Home Restoration And Constructions. You will receive no further SMS communication. To opt back in for Cruz Home Restoration And Constructions at any time, reply START.



HELP Message:
“Thank you for contacting
Cruz Home Restoration And Constructions. We will be in touch with you soon to assist. For immediate assistance, please contact us.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These tools help us understand how users interact with our site and improve functionality.

5. How We Protect Your Information

We implement appropriate security measures to safeguard your personal information from unauthorized access, disclosure, or misuse. While no system can guarantee absolute security, we strive to use industry-standard practices to protect your data.

6. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except:

  • To comply with legal requirements
  • To provide services requested by you
  • To improve our services through trusted third-party providers who are bound by confidentiality agreements

7. Your Rights

You have the right to:

  • Access the information we collect about you
  • Request corrections or updates to your personal data
  • Withdraw consent for SMS communications or other specific uses of your data
  • To exercise any of these rights, please contact us at gcaconstructions@gmail.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:


Cruz Home Restoration And Constructions

71 Fruitland Ave, Royal Oaks

gcaconstructions@gmail.com

(831) 750-4823


Thank you for trusting Cruz Home Restoration & Construction. We are committed to protecting your privacy and ensuring transparent communication.

Terms and Conditions


Welcome to Cruz Home Restoration and Construction (“Company,” “we,” “us,” or “our”). By using our services, website, or communicating with us (including SMS messages), you agree to these Terms and Conditions (“Terms”). Please read carefully.


1. Use of Services


By accessing or using our services:

  • You agree to provide accurate and current information during any form submissions or interactions.
  • You agree not to use our website or services for any unlawful purpose.

We reserve the right to modify or terminate services at any time without prior notice.



2. SMS Communications


By opting into SMS communications:


  • You consent to receive SMS messages from Cruz Home Restoration and Construction regarding project updates, promotions, appointment reminders, or account-related notifications.
  • Message Frequency: Varies depending on your interactions and service updates.
  • Standard Rates Apply: Standard message and data rates may apply. Please check with your mobile carrier.
  • Opt-Out: You may opt-out at any time by replying “STOP” to any text message or contacting us at gcaconstructions@gmail.com.
  • Help: For help, reply “HELP” to any message or contact us.


We do not share your phone number with third parties for SMS messaging purposes. Your data is handled securely in accordance with our Privacy Policy.



3. Payment and Fees


For any services provided:


  • Payment terms, including deposits, project milestones, or final invoices, will be clearly communicated before starting work.
  • Late payments may incur fees or interest as permitted by law.



4. Project Terms


  • Projects are subject to detailed scopes agreed upon before work begins.
  • Any changes to the project scope will require additional agreements and may include additional costs or timeline adjustments.



5. User Obligations


You agree to:


  • Comply with all applicable laws when using our services.
  • Provide timely responses and required materials (e.g., approvals, access to premises).


Failure to meet obligations may delay project timelines or result in service termination.



6. Liability Disclaimer


While we strive to deliver high-quality services, we are not liable for:


  • Damages resulting from delays caused by third parties, weather, or unforeseen circumstances.
  • Losses caused by user errors, negligence, or failure to comply with these Terms.


Our maximum liability shall not exceed the total amount paid for the specific project.



7. Privacy and Data


Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your information. By using our services, you agree to the terms stated in the Privacy Policy.



8. Changes to These Terms


We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the updated Terms.



9. Contact Information

If you have any questions about these Terms and Conditions, please contact us:


Cruz Home Restoration and Construction

71 Fruitland Ave, Royal Oaks

Email: gcaconstructions@gmail.com
P
hone: (831) 750-4823



Thank you for choosing Cruz Home Restoration and Construction. By interacting with us, you acknowledge and agree to these Terms and Conditions.


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